Appetence, Privacy and Security Policy
Here we go…
Thanks for choosing Appetence. This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions of Use. Whilst you’re enjoying the Appetence mobile application (“App”), we collect some information about you. In addition, you may choose to use the App to share information with other contacts (“Users”). We may also need to share your information sometimes.
By downloading and installing our App, you agree that we can collect, transfer, store, disclose and use your information as described in this Policy. Appetence is a global app, and your information will be sent to and used in the United Kingdom regardless of the country you reside in, and by downloading our App you consent to such transfer. So please read very carefully!
If you have any questions or comments about this Policy, please feel free to contact us at firstname.lastname@example.org
1. COLLECTION OF INFORMATION
When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:
Date of birth
Login information and friend lists for social media accounts that you connect to your Appetence Account (this could include, for example, your Facebook account (“Social Media Accounts”)).
You will also be required to create a username and password in connection with the registration of your Account. Once you register, you will be able to review and change this information at any time!
This information helps to enhance the App and verify our Users. Registration Information such as your name and username may be visible to the public on your profile page.
We may also collect additional information in connection with your use of Appetence, such as comments and posts, or if you use our super cool electronic messaging function. If you contact our Customer Support team, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other Users (and from other Users about you).
We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information on your profile which is open to abuse and misuse.
Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs that you post on Appetence may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of your information and making this public to other users.
When you post information about yourself or use the messaging function, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on Appetence. If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate your Account – we really don’t want to have to do this so please play by the rules!
IF YOU PROVIDE A CELL PHONE NUMBER TO RECEIVE SMS MESSAGES FROM APPETENCE, YOU EXPRESSLY CONSENT TO RECEIVING SMS MESSAGES FROM US PROMOTING OUR SERVICES AND PRODUCTS. ALTHOUGH THERE IS NO FEE ASSOCIATED WITH THIS SERVICE, YOUR CARRIER MAY CHARGE YOU FOR EACH MESSAGE YOU RECEIVE. YOU AGREE THAT WE ARE NOT RESPONSIBLE FOR SUCH CHARGES.
By using the App, you agree and acknowledge that Appetence is a global app operating through servers located in a number of countries around the world, including the United Kingdom. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Appetence, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.
If you turn these features on, we may collect your device’s geolocation data and save your device’s coordinates to offer certain features to you. We may also use your device’s geolocation information to personalize the App and make it easier for you to interact with other Users. You can control your location information settings in your Account settings and switch them off if you really want to! Even if you have disabled location services, we may still determine your city, state, and country location based on your IP address (but not your exact location).
Log and Usage Data
Our servers automatically record information (“Log and Usage Data”) created by your use of the Service, which again helps us to improve our service. Log and Usage Data may include information such as your IP address, browser type, the referring domain, pages visited, access times, your mobile carrier, and search terms. Other actions, such as interactions with Appetence and advertisements, may also be included in Log and Usage Data.
We may collect information about your device when you use the App including the unique device identifier, device model and operating system.
We may keep track of how you interact with links available on Appetence including third party services and clients by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
Unlike the chocolate chip kind, these cookies have no calories! They are small data files that are transferred to your computer’s hard disk. Like many websites, we use “cookie” technology to collect additional website usage data and to improve Appetence, but we do not require cookies for many parts of our App such as searching and looking at public User profiles or lists. The cookies we collect enable us to learn how people interact with Appetence, which in turn helps us make a better product for you! Cookies store information about your website visits and can recognise you and your preferences each time you visit Appetence. They help us to provide a better service to you!
If for any reason you decide that you do not want all of your Appetence activities to be stored you may set your browser and mobile settings to block cookies and local storage devices, but please remember that if you do so, you may not be able to access all of the features Appetence offers!
We use the following types of cookies:
Analytics and research
Security and site integrity
We may use persistent cookies, which will help us to ensure we have identified the same device is logging into the correct account. These cookies help us combat the bad guys – they help with our anti-spam measures and may help us to prevent phishers, scammers, unauthorised login attempts to your Account and accessing any hacked accounts.
Site features and services
If you would like to know more about these clever and calorie free cookies, including flash cookies/local storage devices, the following websites provide useful information:
2. USE OF INFORMATION
Our main goal is to ensure your experience on Appetence is an enjoyable one and you don’t end up
getting stung! In order to deliver an enjoyable experience to you, we may use your Registration
and other information to:
· offer you our services and features
· contact you with information about the App (e.g., updates and new offerings)
· personalize the App and the content we deliver to you
· conduct research and analytics about how you use and interact with the App
· resolve disputes between you and other Users
· investigate fraud, protect our legal rights, and to enforce our Terms & Conditions
3. DISCLOSURE OF INFORMATION
Our policy is to not disclose your Registration Information, except in the limited circumstances described here:
Your Consent – If you consent, we may share or disclose your Registration Information, such as when you use a third party web client or application to access your Account.
Service Providers – We engage certain trusted third parties to perform functions and provide services to us. We may share your Registration Information with these third parties, but only for the purposes of performing these functions and providing such services.
Law and Harm – As we mentioned in the Terms & Conditions, we think it is very important that all Appetence users behave whilst using the App and we may preserve or disclose any of your information, including your Registration Information, if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property.
Business Transfers – In the event that Appetence or any of our affiliates are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction.
Non-Private or Non-Personal Information – We may share or disclose your non-private, aggregated or otherwise non-personal information with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services and for marketing purposes. You may opt-out of receiving marketing messages by using the opt-out mechanisms and links provided in each email.
4. WHAT OTHERS MAY SEE ABOUT YOU
We think our Appetence users are awesome, and we want you to share how awesome you are with the world, so we have built certain features to enable this. Our App is designed to make it easier for you to connect with other Users and to interact with them. You might share information like the photos and messages you send or upload and any metadata provided with those messages, along with any comments or information you provide in connection with your photos. When using Appetence, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users of the App and non-Users of the App. Before you post this information, be aware that this content may be searchable by search engines – nothing gets past those guys! We want our Appetence users to be careful about posting information that will eventually be made public.
5. MODIFYING YOUR REGISTRATION INFORMATION
You may access or modify the Registration Information you provided at anytime or permanently delete your Account.
When your Account is deactivated, we take reasonable efforts to make sure it is no longer viewable on the App. For up to 30 days it is still possible to restore your Account if it was accidentally or wrongfully deactivated. After 30 days, we begin the process of deleting your Account from our systems. We are not responsible for any information, pictures, comments, or other content that is deleted from our systems resulting from the deactivation of your Account.
To prevent abuse and/or misuse of Appetence by a User following termination or deletion of a profile/Account we shall retain such information as we deem in our sole discretion may be necessary to ensure that User does not open a new Account and profile in breach of our Terms and Conditions of Use and to ensure compliance with all laws and regulations.
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by other Users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies.
Removed and deleted information may persist in backup copies for up to 30 days to enable restoration, but will not be available to others in the meantime.
6. OUR POLICY TOWARDS AGE
Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use the App.
Our policy is to not market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration and delete their Registration Information from Appetence. If we do delete a profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new profile.
7. CHANGES TO THIS POLICY
Here at Appetence we pride ourselves on taking commercially reasonable security measures to help protect your information against loss, misuse and unauthorized access, or disclosure. We use reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls.
Unfortunately no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
Please make sure you logout of your Account after use as you never know who may stumble onto your Account!
Please don’t share your social media password with anyone else!
Change your social media password periodically.
If you ever think someone has had access to your social media password, please report it to the relevant social media platform and change your password immediately. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.
WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.
9. THIRD PARTY ACCOUNTS
If you have registered with Appetence using a third party social media platform, such as Facebook, your Appetence profile will be available to all Users of Appetence whether via our App or our partners’ websites.
Remember that when you register with a third party, you are also giving them personal information, so we recommend that you read their privacy policies as Appetence does not control how they use their information.
If you have registered on one of these third party websites, such as Facebook, or you have verified your Account via a third party website, we may connect your Appetence profile with your profile on such website. We may do this by way of new products and applications which we introduce from time to time, including new products powered by our group companies.
If you have created a Appetence profile through a third party website and you do not want to link your Appetence profile to your profile on the third party website, Appetence cannot amend these settings. Please visit the application settings on your third party website profile and follow the instructions to remove the Appetence access permissions.
We only use the APIs, OAuth Tokens, Widgets, or other means provided by the applicable Social Media Account to integrate your Social Media Account with our App. As such, we only receive the limited information that each Social Media Account permits to be transferred.
10. YOUR RIGHTS
We want you to be in control of your information, so we have provided you with the following tools:
Access / Update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service. If you have any question on those tools and settings, please contact our customer care team for help here.
Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
Deletion. You can delete your account by using the corresponding functionality directly on the service.
We want you to be aware of your privacy rights. Here are a few key points to remember:
Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request here.
Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us here.
For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
Accountability. In certain countries, including in the European Union, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.
11. HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here.
In order to ensure that our systems and your information are protected against unauthorized access, theft and loss, we implemented a bug bounty program. For more information about our bug bounty program, please click here.
12. CHILDREN’S PRIVACY
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
14. ABOUT US
Your access to the App, Our Content, and any Member Content, as well as these Terms are governed and interpreted by the laws of City of London, other than such laws, rules, regulations and case law that would result in the application of the laws of a jurisdiction other than the City of London. By using the App, you are consenting to the exclusive jurisdiction of the courts of the United Kingdom and City of London. You agree that such courts shall have in personal jurisdiction and venue and waive any objection based on inconvenient forum. You agree that you will not file or participate in a class action against us. In the event there is a discrepancy between this English language version and any translated copies of the Terms, the English version shall prevail.
Appetence Ltd is registered in United Kingdom. Our registered address is 71-75 Shelton Street, Covent Garden, WC2H 9JQ, London.